At OAKAY, we recognize that sometimes you might need to return or exchange items. Our return and exchange policy is designed to ensure a simple and hassle-free experience. We prioritize your satisfaction and aim to provide a clear and efficient solution for any concerns You can return items within 15 days of purchase (as long as they are in good condition, unused and have their tags on) and exchanges can be made within 30 days for items of the same value or higher.